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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glenda Miller

Glenda Miller

November 20, 2024

5  out of  5
rating by Glenda Miller
"Always great service!!"
We responded:
"Thank you Glenda! We appreciate you and your family trusting us with your insurance needs. Nancy Baca "
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Sara McDermott

October 24, 2024

5  out of  5
rating by Sara McDermott
"Getting insurance can be such a headache but it’s been such a breeze working with Nancy and her team! The app is so simple to use. Any questions I’ve had have been answered promptly and politely. I feel like they really care about us as customers and go the extra mile to make sure our needs are met!"
We responded:
"Thank you very much, Sara! I’m so glad to hear you're happy with the experiences you've had with our team and app! We want to make sure you feel comfortable and informed, and it’s our mission to make the insurance process as smooth as possible. If you ever have questions or need assistance, we're here to help. Thank you for choosing us! -Nancy"
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Lisa Bennett

October 5, 2024

5  out of  5
rating by Lisa Bennett
"Enjoyed our first meeting with Nancy Baca from State Farm. She was very open with options/details that pertained to us, but not pushy or overbearing. Provided us with detail that either saved us money or helped us understand gaps we had in current coverage that was not explained by our last agent."
We responded:
"Thank you for the 5 Star Review Lisa! I appreciate you trusting me with your families insurance needs. "
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Jennifer Eide

August 13, 2024

5  out of  5
rating by Jennifer Eide
"I have loved working with Nancy’s office! They have been quick in response to my questions and followed through with all that needed to be done. Great prices too! I called around and was happy with their quotes. Love State Farm!"
We responded:
"Thank you so much for your kind words, Jennifer! It’s fantastic to hear you’re happy with our office! We're glad we're able to help you choose coverage that fits your budget. We also want you to know we truly appreciate your support and are thrilled to have you as part of the State Farm family. If you ever need anything else, don’t hesitate to reach out! -Nancy"
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Erica House

July 29, 2024

5  out of  5
rating by Erica House
"Steve was absolutely amazing! He was very helpful and broke things down for me to understand better. I would definitely love to speak to him again in the future!"
We responded:
"Thank you for your feedback, Erica! I'm very glad to hear about your positive experience with Steve! We're proud to have him on our team, and he's always happy to help however he can. If you have any other questions, feel free to reach out to us. -Nancy"
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Jason Schultz

July 10, 2024

5  out of  5
rating by Jason Schultz
"Very nice and reliable people"
We responded:
"Thank you Jason. We appreciate you choosing us to take care of your family insurance needs. "
Profile photo of Sam Warfel

Sam Warfel

June 27, 2024

5  out of  5
rating by Sam Warfel
"Very very VERY helpful and kind people. Stephen Terry is the MAN! I appreciate how diligent and responsive they are in a timely manner. Highly recommend!"
We responded:
"Thank you so much, Sam, for your enthusiastic feedback! I'm thrilled to hear that you found our team, especially Stephen, to be so helpful. Your recommendation means a lot to us, and we're happy to assist you! Please feel free to reach out if there's anything else we can do for you. Thank you once again for your kind words and for choosing our services. -Nancy "
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uhJuicy

June 13, 2024

5  out of  5
rating by uhJuicy
"Nancy Baca is an exceptional insurance agent who treats every client like family. Her extensive knowledge and professionalism are evident in every interaction, making complex insurance options clear and accessible. Nancy's genuine care and empathy set her apart; she goes above and beyond to ensure her clients feel valued and supported. Whether you're seeking home, auto, or life insurance, Nancy provides personalized, honest advice and is always a reliable presence in times of need. I wholeheartedly recommend Nancy for her outstanding service and heartfelt dedication to her clients."
We responded:
"Thank you so much for your incredibly kind words! It's truly an honor to be recognized in such a meaningful way. As your insurance agent, I aim to provide personalized service that exceeds your expectations and makes you feel like part of the family. I care very much about making sure people are protected and choose the coverage that works for them, so I greatly appreciate you acknowledging my efforts. Your recommendation means the world to me, and I'm grateful for the opportunity to serve you. I'm here to help if you need anything. -Nancy "
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Alex Wathen

June 12, 2024

5  out of  5
rating by Alex Wathen
"Stephen Terry was very informative and helped me to find the perfect coverage for me and my family. He has been goated in the world of insurance. Would fully recommend"
We responded:
" Alex, thank you for your glowing recommendation of Stephen! I'm so glad he's been reliable with his assistance. Stephen is indeed a valued member of our team, and we are proud to have him representing us. We truly appreciate your recommendation, and we look forward to serving you and your family again! -Nancy "
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Eva Justice

June 12, 2024

5  out of  5
rating by Eva Justice
"Very friendly staff and eager to make sure your needs are met."
We responded:
"Thank you for your kind words, Eva! We greatly appreciate your acknowledgment of our efforts! Providing friendly and helpful service to our is our priority, so it's wonderful to know that our team succeeded in making your experience a positive one. Let us know if there is anything else you need. -Nancy"
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ADVANTAGE JEWELS

June 12, 2024

5  out of  5
rating by ADVANTAGE JEWELS
"Very pleasant and informative. Thanks Elizabeth!"
We responded:
"Thank you for your positive feedback! I'll be sure to pass along your appreciation to Elizabeth. I'm glad she was able to help! Let us know if there's anything else you need. -Nancy "
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Belinda Deming

June 10, 2024

5  out of  5
rating by Belinda Deming
"Very knowledgeable, honest and accommodating. Always helpful and positive in all instances."
We responded:
"Thank you so much for the kind words, Belinda! Your positive feedback feels so rewarding for our team to hear! We appreciate your support and we're always here to help, so just give us a call when you need us. -Nancy"
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Sarah Graves

June 10, 2024

5  out of  5
rating by Sarah Graves
"Elizabeth and the crew are doing awesome job"
We responded:
"Thank you so much, Sarah! Your feedback means so much, and our team deeply appreciates your support! Please let us know if you need anything! -Nancy"
Profile photo of Megan Korte

Megan Korte

June 10, 2024

5  out of  5
rating by Megan Korte
"Elizabeth was super helpful and adjusted my car insurance within minutes! Always a breeze with Nancy Bacas office!"
We responded:
"That's great to hear, Megan! I'm so glad Elizabeth could quickly and smoothly help you with your car insurance! We're grateful for the opportunity to serve you and we're happy to help. Elizabeth and the rest of our team are here if you need anything else. -Nancy"
Profile photo of Stephen Terry

Stephen Terry

February 23, 2024

5  out of  5
rating by Stephen Terry
"Nancy cares about you. She's a knowledgeable risk advisor and also a good neighbor. She isn't afraid to roll up her sleeves to get to work and will get involved. I've never had an agent like her. I saw my previous Agent twice and spoke them once. You walk into Nancy's office and you're treated like family."
We responded:
"Stephen Terry- Thank you for your kind words about our services. I am thrilled to hear of your excellent experience. Providing professional and prompt service is a top priority for us, and I’m glad to know that we were able to address all your questions and concerns. I also appreciate your recognition of our commitment to treating you like family. If there is anything else we can assist you with, please feel free to reach out! - Nancy "
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Floreisha Washington

February 21, 2024

5  out of  5
rating by Floreisha Washington
"Absolutely amazing service! Elizabeth did a phenomenal job explaining my options, verifying all information was pertinent to me, & very personable. She was able to get me great coverage for home & auto, & offered to assist with life insurance as well. I've never dealt with such a knowledgeable & attentive agent!"
We responded:
"Floreisha Washington -Thank you so much for your kind words, Floreisha! We're thrilled to hear that Elizabeth provided you with exceptional service and went above and beyond to make sure you got the assistance you needed. We look forward to continuing to provide you with excellent service in the future!"
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Wanda Gregory

February 8, 2024

5  out of  5
rating by Wanda Gregory
"Thank you very much for all you’ve done Always have a smile and great to talk too"
We responded:
"You’re most welcome, Wanda! I appreciate your kind works and look forward to continuing to serve you with a smile! - Nancy"
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Brooklyn McCann

January 18, 2024

5  out of  5
rating by Brooklyn McCann
"I have nothing but great things to say about Nancy Baca State Farm. Every person I have spoken with is highly professional and accommodating. Today, I worked with Elizabeth and she was wonderful. She answered any questions I had and was very prompt with responding."
We responded:
"Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Elizabeth receives the recognition they deserve. Thank you again, Brooklyn, have a great day! - Nancy Baca and team "
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Guy Bouchard

December 28, 2023

5  out of  5
rating by Guy Bouchard
"Nancy has been my family State Farm agent for 15-20 years. We have had regular discussions about my family insurance needs and she always made sure that we have the right insurance package and worked on identifying all applicable discounts. Recently, several of our buildings had hail damages. Nancy visited to assess the problems and stayed in communication with us until it was resolved. She even helped out when we had issues with the complex assessment. I recommend Nancy to anyone seeking a partner in the insurance industry."
We responded:
"Thank you, Guy, for the incredibly heartfelt review! We are thrilled to hear about your continued positive experiences with our State Farm team. We sincerely appreciate your recommendation and are more than happy to assist you with your insurance needs. We’re happy to have you as our Good Neighbor! -Nancy"
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Jessica Estrada

December 22, 2023

5  out of  5
rating by Jessica Estrada
"Always making sure that the best possible coverage is what we get."
We responded:
"Thank you, Jessica, for taking the time to leave us a fantastic 5-star review! We sincerely appreciate your support of our State Farm team. Please don’t hesitate to call or visit our office anytime; our team will gladly assist you! – Nancy "
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Jacob Benskin

October 26, 2023

5  out of  5
rating by Jacob Benskin
"Great customer service, Kate and Elizabeth were very helpful for my needs."
We responded:
"We appreciate your feedback, Jacob! Kate and Elizabeth enjoyed assisting you, and we hope you’ll feel comfortable reaching out with whatever further questions you may have. We look forward to hearing from you again! - Nancy "
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Amy Mitchell

October 20, 2023

5  out of  5
rating by Amy Mitchell
"I had an outdated check from state farm in another state. Nancy Baca's office helped me to get information on it! 10 of 10. Great service!"
We responded:
"Thank you for the fantastic 5-star review, Amy! We are delighted to see you had a wonderful experience with our State Farm team. Don’t hesitate to call our office anytime as our team is more than happy to assist you with your insurance needs. -Nancy "
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Rebecca Stroud

October 12, 2023

5  out of  5
rating by Rebecca Stroud
"My first experience working with Nancy was after my mom passed. She was so kind & explained everything step by step. She made such a good impression Afterwards are family decided to switch insurance companies. When my family experienced the loss of my sons 11 month old son . the office put together a raffle. The proceeds was given to my son to help with final expenses . They are so much more than a insurance company. They truly care about their customers."
We responded:
"I'm deeply moved by your kind words, Rebecca, and I’m grateful that you've taken the time to share your experiences with our office. Our dedication to providing caring and quality service is something we take great pride in. We're honored to have earned your trust, leading to your family's decision to choose us as your insurance provider. Your trust and appreciation mean the world to us. We're here for you and your family, offering support and assistance whenever you need it. - Nancy "
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Lindsey McGee

October 11, 2023

5  out of  5
rating by Lindsey McGee
"Elizabeth is always a pleasure to talk to and deal with. She’s always looking at ways to save you money while keeping the options you want and need."
We responded:
"Thank you, Lindsey, for the fantastic 5-star review! We are delighted to hear about your wonderful experience with Elizabeth and our State Farm team. We are more than happy to assist you with your insurance needs! "
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Tammy Glasscock

September 26, 2023

5  out of  5
rating by Tammy Glasscock
"Nancy found a policy for both my home and automobile with savings. Everyone in the office is friendly and professional. I highly recommend them!"
We responded:
"We love 5 stars Tammy! Thank you so much for letting others know we take pride in in providing a professional and friendly insurance experience. We look forward to working with you to take care of all of your insurance needs. "