State Farm® Insurance Agent Nancy Baca
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stony Sullivan
June 17, 2025
5
out of
5
rating by Stony Sullivan
"Nancy, Elizabeth and the office personnel for this agency are knowledgeable and great to work with. The office manager, Elizabeth, helped me get the best coverage to meet my needs in addition to saving me some money. I’ve been with State Farm for 60 years. Thanks"
We responded:
"Stony you are a valued customer! State Farm just celebrated 103 year Anniversary. Thank you for being a loyal customer for 60 years. Our office strives to provide great customer service. Elizabeth is a leading example of that! We appreciate you! Nancy Baca"
amy Mitchell
June 16, 2025
5
out of
5
rating by amy Mitchell
"Very friendly and helpful!"
We responded:
"Thank you for the kind words, Amy! We appreciate you and your family trusting us with your insurance needs. "
Jennifer Stumpp
June 11, 2025
5
out of
5
rating by Jennifer Stumpp
"I am in the process of selling my house and found out that my roof had hail damage. I was distraught. Stacy and Elizabeth were amazing. They helped me calm down and get the claim started. Elizabeth stayed on the phone with me the whole time. I am very grateful for the State Farm team. Thank you for making it less stressful."
We responded:
"Thank you Jennifer we love 5 stars!!!!! Jennifer claims can be overwhelming. We want to be here for you whether it is an auto, home or life insurance claim. Elizabeth and Stacey are very compassionate individuals and I am blessed to have them on my team. Thank you for trusting us with your insurance needs. Nancy Baca "
Carmen Puryear
June 10, 2025
5
out of
5
rating by Carmen Puryear
"I don’t even live in Centralia but have stuck with this office for years because of the service!"
We responded:
"Stuck like glue, Carmen! We appreciate you so much. "
Jami Davidson
May 28, 2025
5
out of
5
rating by Jami Davidson
"Well knowledgeable, and works with you to get the insurance you need."
We responded:
"Thank you for the kind words and review Jami! We take pride in having conversations with our customers to get the appropriate insurance for your needs. "
meredith cockrell
May 19, 2025
5
out of
5
rating by meredith cockrell
"Nancy was very quick to respond to our needs and had all the needed information right away."
We responded:
"So glad you are pleased with our service Meredith. Thank you for the review! We appreciate you. "
Samuel Oller
May 9, 2025
5
out of
5
rating by Samuel Oller
"Very fast and helpful! Always a pleasure dealing with Elizabeth but all the ladies there are awesome!"
We responded:
"Sam, you are so sweet- Thank you! "
Wendy Auck
May 5, 2025
5
out of
5
rating by Wendy Auck
"When I recently decided to purchase a new to me car, I thought it was a good time to look around and compare rates on home and auto coverage. Stacy at State Farm - Nancy Baca was quick to respond, answered my plethora of questions and never made me feel rushed. It was important to me to find the right fit, with a company who would answer the phone when I called or I could walk in their office and get assistance. Cost of coverage was also important to me, and they were able to come in extremely affordable and actually saved me money on my home owner's coverage! Highly recommend the team at State Farm - Nancy Baca!"
We responded:
"Wendy, you made our day! Thank you. Stacey is very passionate about helping others. We look forward to working with you and taking care of your insurance needs. Nancy Baca "
Jackson Burks
March 17, 2025
5
out of
5
rating by Jackson Burks
"Very helpful and professional"
We responded:
"Thank you Jackson! We appreciate you too. "
CARRIE DURANT
February 27, 2025
5
out of
5
rating by CARRIE DURANT
"I appreciate Nancy going over our policies and talking to me about changes we want made. It was a good conversation!"
We responded:
"You are welcome! Always a pleasure to talk with you about your insurance needs. "
An Mc
February 25, 2025
5
out of
5
rating by An Mc
"Nancy and her entire staff, have always gone above and beyond to check on customers in hard times and bad. We will always be glad to recommend this office for ALL your insurance needs - a Great part of the community."
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and are honored to be a part of this wonderful community. It’s always our priority to go above and beyond for our customers, especially during tough times. Your recommendation means the world to us. If you ever need anything, we’re always here to help! -Nancy"
Nick O
February 21, 2025
5
out of
5
rating by Nick O
"I like working with Elizabeth at Nancy Baca State Farm. She is friendly, answers all my questions, and helps make sure we have what we need for insurance."
We responded:
"Thank you for the great review, Nick! We’re so happy to hear that Elizabeth has been able to assist you with your insurance needs and that she’s been friendly and helpful. We truly appreciate your feedback and are always here to help whenever you need us! -Nancy"
Jessi Jackson
February 14, 2025
5
out of
5
rating by Jessi Jackson
"Chrystal was very informative and helpful. She is a nice lady to talk to when you need some help."
We responded:
"Thank you Jessi! We are so glad you had a pleasant experience with Crystal. We appreciate your business. Nancy "
Andrea Winingar
February 13, 2025
5
out of
5
rating by Andrea Winingar
"We loved meeting with Stacy and Nancy today! We learned alot about coverage and what worked for us. EVERY question was answered EVERY concern was answered and we loved the price difference from our previous company was great! The welcoming atmosphere was amazing! Every aspect of our policy's was gone thru with a fine tooth comb. I couldn't be more happier with the interaction! Thank you guys for all your support!"
We responded:
"You are more than welcome! We love to educate and help people with their insurance needs. Thank you for choosing us to protect you and your family. Nancy"
Denise Hill
January 31, 2025
5
out of
5
rating by Denise Hill
"Nancy and Elizabeth are always friendly and helpful. I have been with State Farm for a long time and never worried about service."
We responded:
"Denise I hope you can see me in the office doing the wave! We appreciate you and Justin very much. Your trust and confidence in us means so much. Thank you! Nancy"
Jeff Sexton
January 24, 2025
5
out of
5
rating by Jeff Sexton
"Crystal Mengel did very well with every aspect of my transition from another insurance company. Very polite and knowledgeable.Thank You Crystal!"
We responded:
"Thank you for the great feedback, Jeff! We’re so glad to hear that Crystal made your transition smooth and that you had a positive experience. We’ll be sure to pass along your kind words to her. If you ever need anything in the future, don’t hesitate to reach out. – Nancy"
Carla Murphy
January 16, 2025
5
out of
5
rating by Carla Murphy
"Nice friendly people. Very attentive and explained things Very well. I like the people at Nancy Baca's State Farm office."
We responded:
"Thank you for your kind words, Carla! We’re so glad to hear that you had a positive experience and that our team was able to provide attentive service and clear explanations. If you ever need assistance in the future, please don’t hesitate to reach out! We're here to help. -Nancy"
Tammy Comer
December 11, 2024
5
out of
5
rating by Tammy Comer
"I love all my agents here in Centralia. Very friendly and always helpful."
We responded:
"Thank you Tammy! We love 5 Stars! "
Glenda Miller
November 20, 2024
5
out of
5
rating by Glenda Miller
"Always great service!!"
We responded:
"Thank you Glenda! We appreciate you and your family trusting us with your insurance needs. Nancy Baca "
Sara McDermott
October 24, 2024
5
out of
5
rating by Sara McDermott
"Getting insurance can be such a headache but it’s been such a breeze working with Nancy and her team! The app is so simple to use. Any questions I’ve had have been answered promptly and politely. I feel like they really care about us as customers and go the extra mile to make sure our needs are met!"
We responded:
"Thank you very much, Sara! I’m so glad to hear you're happy with the experiences you've had with our team and app! We want to make sure you feel comfortable and informed, and it’s our mission to make the insurance process as smooth as possible. If you ever have questions or need assistance, we're here to help. Thank you for choosing us! -Nancy"
Lisa Bennett
October 5, 2024
5
out of
5
rating by Lisa Bennett
"Enjoyed our first meeting with Nancy Baca from State Farm. She was very open with options/details that pertained to us, but not pushy or overbearing. Provided us with detail that either saved us money or helped us understand gaps we had in current coverage that was not explained by our last agent."
We responded:
"Thank you for the 5 Star Review Lisa! I appreciate you trusting me with your families insurance needs. "
Jennifer Eide
August 13, 2024
5
out of
5
rating by Jennifer Eide
"I have loved working with Nancy’s office! They have been quick in response to my questions and followed through with all that needed to be done. Great prices too! I called around and was happy with their quotes. Love State Farm!"
We responded:
"Thank you so much for your kind words, Jennifer! It’s fantastic to hear you’re happy with our office! We're glad we're able to help you choose coverage that fits your budget. We also want you to know we truly appreciate your support and are thrilled to have you as part of the State Farm family. If you ever need anything else, don’t hesitate to reach out! -Nancy"
Erica House
July 29, 2024
5
out of
5
rating by Erica House
"Steve was absolutely amazing! He was very helpful and broke things down for me to understand better. I would definitely love to speak to him again in the future!"
We responded:
"Thank you for your feedback, Erica! I'm very glad to hear about your positive experience with Steve! We're proud to have him on our team, and he's always happy to help however he can. If you have any other questions, feel free to reach out to us. -Nancy"
Jason Schultz
July 10, 2024
5
out of
5
rating by Jason Schultz
"Very nice and reliable people"
We responded:
"Thank you Jason. We appreciate you choosing us to take care of your family insurance needs. "
Sam Warfel
June 27, 2024
5
out of
5
rating by Sam Warfel
"Very very VERY helpful and kind people. Stephen Terry is the MAN! I appreciate how diligent and responsive they are in a timely manner. Highly recommend!"
We responded:
"Thank you so much, Sam, for your enthusiastic feedback! I'm thrilled to hear that you found our team, especially Stephen, to be so helpful. Your recommendation means a lot to us, and we're happy to assist you! Please feel free to reach out if there's anything else we can do for you. Thank you once again for your kind words and for choosing our services. -Nancy "